INSIGHTS AND REPORTING

Connect tracked prospecting cost to attributed outcomes.

ProspectOS Insights brings tracked send activity, recorded costs, engagement, Pipeline outcomes and recorded instruction fee value into one branch scoped reporting view. Compare campaigns and postcodes, review attribution confidence and decide what to repeat, change or test next.

Compare tracked cost with attributed fee value
Review campaign and postcode performance
Forecast activity using visible assumptions

Insights is the read only commercial decision layer within ProspectOS. It uses recorded activity from controlled automations, Studio templates and Pipeline outcomes to support reporting within the selected branch, market type and period.

THE EVIDENCE GAP

A return number is only useful when you can trust what sits behind it.

ProspectOS connects tracked sends and recorded costs with engagement, Pipeline progression and attributed outcomes. Source context, confidence and data quality help teams understand whether the evidence is strong or needs further review.

Follow the source chain

Review the campaign, automation, landlord, manual or lead context connected to an attributed outcome.

Use one return definition

Keep tracked cost, attributed fee value, fee to cost return and net ROI clearly distinguished.

Avoid inflated totals

Attribution controls are designed to stop overlapping touchpoints from counting more than one instruction's total value.

See data quality gaps

Missing fee values, cost snapshots, source links or delayed processing can weaken the result.

OVERVIEW

Start with the commercial result, then inspect the evidence.

Review the selected branch, Sales or Lettings market and reporting period through one commercial summary. Compare attributed fee value with tracked cost, then inspect the source chain, confidence and data quality behind the result.

Review attributed fee value, tracked cost and the selected return measure
See attributed instructions and recent source chains
Understand cost per instruction and cost composition
Review attribution confidence and data quality indicators
Open the supporting campaign or outcome records where available
ILLUSTRATIVE DATA
Illustrative Insights example | Overview
14
Attributed instructions
£54,400
Attributed fee value
£4,410
Tracked cost
12.3×
Fee to cost return
£315
Cost per instruction
Activity progression
Attributed instructions
14
Valuations
28
Engaged sends
52
Cost composition
Letters£2,340
Postcards£1,080
Land Registry£990
Recent source chains
42 Bramley Road SW12
2 days ago · Price Reduction A4
£4,200
8 Dorset Drive SW11
4 days ago · Sold Near You A5
£3,800
15 Tooting High Street
7 days ago · Price Reduction A4
£5,400
31 Balham Park Road
10 days ago · Withdrawn Listing
£2,900
Recommended review
Review the source chain and cost composition for the SW11 Price Reduction campaign before increasing volume.
CAMPAIGN PERFORMANCE

Compare what deserves more spend and what needs to change.

Compare campaigns and automations within the same branch, market type and reporting period. Review successful sends, engagement, valuations and instructions where available, tracked cost, attributed fee value and the selected return measure.

Use source, template, status and date filters to inspect the underlying activity before changing the campaign.

Export supported campaign records using the active filters where permissions allow.

ILLUSTRATIVE CAMPAIGN DATA
Total sends
1,095
Engaged sends
52
Attributed instructions
14
Attributed fee value
£54,400
Tracked cost
£4,410
Combined fee to cost return
12.3×
Active:AutomationLetters and postcardsPositive returnStrong opportunity
CampaignSendsEngagedEng. rateVal.Attr. instr.Tracked costAttr. feeReturn
Price Reduction Follow Up280186.4%85£1,240£18,90015.2×
Sold Near You Campaign420225.2%106£1,680£22,50013.4×
Withdrawn Listing Letter14042.9%22£620£9,80015.8×
Off Market Opportunity25583.1%81£870£3,2003.7×
Recommended review
Price Reduction Follow Up
Strongest fee to cost return and valuation conversion this period. Review the underlying records before changing activity.
ILLUSTRATIVE CAMPAIGN DATA
POSTCODE PERFORMANCE

See which parts of the patch are paying back.

Compare entitled postcode districts using actual prospecting activity and attributed outcomes within the selected branch, market type and period. Use the evidence to decide where more review, testing or activity may be justified. Pair postcode performance with the property intelligence map to review the underlying records.

Compare successful sends and engagement by district
Review leads, valuations and attributed instructions
Compare tracked cost with attributed fee value
Use one consistent return calculation
Keep districts with no activity visible for review
Recommended review
SW11 shows the strongest attributed return in this illustrative period.
Review the campaign, cost and outcome records before increasing activity.
ILLUSTRATIVE POSTCODE DATA
PostcodeSendsEngagedEng. rateAttr. instr.Tracked costAttr. feeReturn
SW11350185.1%5£1,400£20,00014.3×
SW12280145.0%4£1,120£15,20013.6×
SW4250124.8%3£1,050£11,40010.9×
SW821583.7%2£840£7,8009.3×
ILLUSTRATIVE POSTCODE DATA
COMPETITOR INTELLIGENCE

Turn market movement into a focused prospecting review.

Review competitor activity within the selected territory, market type and reporting period using the metrics available in the released dataset. These signals can help identify where further investigation is justified, but they do not prove that another agent is losing an instruction.

1,284
Listing volume
312
Sold or let activity
49
Average days on market
143
Price reductions
267
Multi agency activity
8.2%
Relative market share
MARKET MOVEMENT
Higher reduction volume, longer marketing periods or multi agency activity may justify a focused property review. Confirm the underlying property context before choosing a prospecting action. Review the Map, controlled automations and landlord prospecting connections.
ILLUSTRATIVE COMPETITOR DATA
CompetitorActiveReductionsSold/LetMultiAvg DOMShare
Foxtons SW111561842344712.1%
Kinleigh Folkard1431436285211.1%
Winkworth128123122449.9%
Chesterton11492819558.8%
Harrisons106112518488.2%
ILLUSTRATIVE COMPETITOR DATA
CAMPAIGN PLANNER

Forecast the plan, then compare it with reality.

Build a plan using entitled postcodes, intended send volume, format mix and editable engagement, valuation, instruction and fee assumptions. Review forecast cost, break even and potential outcomes, then compare the saved plan with actual activity as the period progresses.

Illustrative forecast chain
Forecast send volume4,300
Engagement assumption2.1%
Forecast engagements90
Valuation conversion assumption35%
Forecast valuations32
Instruction conversion assumption28%
Forecast instructions9
Average fee assumption£8,500
Forecast fee value£76,500
Forecast total cost£5,100
Forecast fee to cost return15.0×
Forecast total cost must include the selected send, package, data and other campaign costs included in the plan.
Forecasts are planning estimates based on the displayed assumptions. They are not guaranteed outcomes. Campaign creation and execution remain within the relevant ProspectOS working modules.
ILLUSTRATIVE CAMPAIGN PLAN
Plan name
Q2 SW11 Campaign
Period
June to August 2026
Campaign type
Mixed media
Plan vs actual
Send volume
4,300 plan4,180 actual
Attributed instructions
9 plan8 actual
Attributed fee value
£76,500 plan£62,000 actual
Total cost
£5,100 plan£4,950 actual
Fee to cost return
15.0× plan12.5× actual
Postcode coverage breakdown
PostcodeAvailableContactedNot contactedCoverageLettersPostsInstr.
SW111279532
75%
56394
SW1A15611244
72%
68445
SW31036835
66%
42262
SW7895435
61%
33211
ILLUSTRATIVE CAMPAIGN PLAN
REPORTS AND EXPORTS

Take the evidence into the next branch review.

Use Reports and Exports to review supported filtered activity records and the audit history behind them. Available reports, formats and export actions can depend on the user's role and whether the relevant data source is connected. Explore the ProspectOS platform or view pricing.

Supported reports
Send activity
CSV
Campaign export
CSV
Mail merge export history
Report
Prospecting activity
Export
User activity log
CSV
Export history
Report
Connected exports where available
Export

Apply the relevant date, campaign, user and postcode filters before exporting. CSV or XLSX availability depends on the released report and the user's permissions.

ILLUSTRATIVE EXPORT
Generate reports
INSIGHTS

See how ProspectOS connects tracked activity to attributed outcomes.

Book a 30 minute Insights walkthrough to follow the evidence from recorded campaign activity and cost through engagement, Pipeline outcome, attributed fee value and the commercial decision that follows.

30 minute walkthrough
Guided session
One sample record
Your patch
Sales, lettings or both
Your focus

We will use clearly labelled illustrative data for one campaign, one attributed outcome and one postcode comparison.

Book my Patch Walkthrough
Step 1 of 2Secure